General FAQ

Nutritional FAQ
nutraOrigin formulations
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Nutritional FAQ

Why can't I get everything I need from my diet?

There are several reasons for this. First, remember that as a society, our dietary habits have changed over the past couple of generations. A healthy diet consists of plenty of fruits and vegetables and whole grains. Fruits and vegetables should be preferably fresh. Fresh frozen is still good, but not as good as "off the farm" fresh! Recent studies indicate that the majority of meals in the U.S. are eaten in restaurants rather than in the home. Restaurant food tends to be too high in fat and sugar. Additionally, convenience foods now make up a much higher percentage of the average diet than they did in the past. In some people well over 60% of their food is from so-called "empty" calorie foods (candy, sweets, chips, or other highly processed foods that contain very little real nutritional value other than calories). Remember that the more highly processed a food is, the more likely it is to have a low nutritional value.

Another factor is the high stresses found in today's fast-paced and busy life. The greater the external stresses, the higher the nutritional demands on the body. Eating a poor-quality diet robs you of the nutritional factors necessary to help you stay healthy.

Lastly, many people are simply unaware of how to shop for healthy foods. Convenience and taste become the major criteria for food selection, while nutritional value is given little attention, if any at all.

Many nutritional researchers point to the rising problems of obesity, diabetes, heart disease and other diseases of modern society as evidence of the deteriorating quality of the diet most people consume. If you have questions about your diet, it is important that you discuss them with your healthcare provider on your next visit.

Why do some supplements cost more than others that look like they contain the same ingredients?

Simply looking at the ingredients does not necessarily provide enough information to assess value. For example, the same amount of elemental calcium can be found as, among others, citrate or carbonate, but have significantly different absorption dynamics. Carbonates are much cheaper, and so are often used by supplement manufacturers, even though the more expensive citrates are better absorbed. Frequently, higher quality comes with a higher price-but is ultimately a better value if it provides reliable outcomes. A product that doesn't work-even at a lower price-is still too expensive.

Why is it necessary to take vitamin supplements to be healthy?

The simplest answer is because most people eat a poor diet. Studies show that the average diet in the U.S. consists of too much fat, too much sugar, not enough fiber, and not enough fresh fruits and vegetables. We are eating plenty of calories, but they are often "empty" calories, meaning that they have very low levels of the essential vitamins and minerals we need to stay healthy. Since the majority of meals in the U.S. are currently eaten in restaurants or "on the run" it makes good sense to take a vitamin supplement to fill in the gaps in our diet.

While it is important to remember the value of a nutritional supplement in maintaining health, we should never think that taking a supplement replaces a good diet. In other words, the first and most important step is to improve the quality of the diet, and then take a supplement as a nutritional insurance policy.

In order to stay healthy, what is a good basic supplement program?

Each person is unique, so each person's nutritional needs would also be unique. A prudent course of action to stay healthy would begin with eating a healthy diet. This means to avoid highly processed foods (candies, snack foods, convenience foods) or foods high in refined sugar or flour, as these tend to have low levels of important vitamins and minerals. A high quality multiple vitamin/mineral supplement is helpful to "fill in the gaps" in the diet. Consider our exclusive Nutritional Profile to evaluate your unique needs and create your perfect vitamins and supplements plan.

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nutraOrigin formulations

Why should I choose nutraOrigin nutritional formulations?

All nutraOrigin formulations are manufactured using the highest quality available ingredients, in state-of-the-art Good Manufacturing Practices (GMP) certified manufacturing facilities. Extensive research, testing, and clinical evaluation are behind every supplement, to help ensure optimal purity, quality, and efficacy. You can be certain that nutraOrigin formulations are only prepared with the finest ingredients for improved potency, benefits, and safety.

How do I know these formulations will do what they say?

All nutraOrigin nutritional formulations undergo stringent analysis and clinical evaluation. Research regarding each supplement is extensively peer-reviewed by a team of scientists and clinicians. Each formulation is designed with nutrients and nutraceuticals that have evidence-based support of effectiveness. All our ingredients are carefully combined for maximum effectiveness to provide the greatest health benefits.

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Stress-free shopping

How safe is my information online?

We took all the appropriate security measures to protect you against the loss, misuse or alteration of your personal information, including your credit card.

To read our complete privacy policy, click here: Privacy Policy.

If you're unsure about ordering over the Internet, please call 1.800.71.NUTRA, and we'll take your order over the phone.

Is it safe to submit my credit card information online?

Your personal financial information necessary to complete your transaction is transmitted over the Internet in a safe and encrypted format using the latest security technologies.

If you're unsure about ordering over the Internet, call 1.800.71.NUTRA, and we'll take your order over the phone.

Can I track the status of my order once it's been shipped?

You can track your order if you create an account. You will have an option to create an account when you are completing your checkout.

When will you ship my order?

Once you click "Buy Now" the order is transmitted. This may take a few moments, so please don't double click! You will get a receipt page and an email order confirmation.

The order is then processed and shipped out. Orders placed after 3:00 pm do not process until next business day. All orders received over the weekend (Friday after 3pm – Sunday) will be processed on Monday.

How long should it take to receive my order?

It takes around 3-7 business days after we have received your order.

What is your return policy?

If you are not completely satisfied with our product you may always return it for a full refund within 30 days of the purchase date.

How do I contact Customer Service?

You can email Customer Service at customerservice@nutraorigin.com or call our toll free number 1.800.71.NUTRA (Mon–Fri 9am–5pm EST).

If you still have any questions, please feel free to email us at customerservice@nutraorigin.com or call 1.800.71.NUTRA

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† These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

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